Terms of Service

Effective Date: August 27, 2026

Welcome to joshuaedit.com. These Terms of Service govern your use of our website and the purchase of women’s clothing and related products from JOSHUA EDIT LTD.

By accessing our website, placing an order, or using our services, you agree to these Terms of Service. Please read them carefully before using our website.

1. About Us

This website is operated by:

JOSHUA EDIT LTD
146 Ribbleton Avenue
Ribbleton, Preston
Lancashire, United Kingdom
PR2 6BY

Email: payment@joshuaedit.com
Phone: +44 7462026485
Website: joshuaedit.com

In these Terms, “we”, “us”, and “our” refer to JOSHUA EDIT LTD. “You” and “your” refer to the customer or website user.

2. Using Our Website

You may use our website for lawful purposes only.

You agree not to:

• Use the website for fraudulent or unlawful activities.

• Attempt to gain unauthorised access to our systems.

• Interfere with the operation or security of the website.

• Copy, reproduce, or commercially exploit our website content without permission.

• Provide false or misleading information when placing an order.

We reserve the right to restrict or suspend access where we reasonably believe the website is being misused.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, photographs, colours, sizing information, and prices displayed on our website are accurate.

However, colours may appear slightly different depending on your device or screen settings.

Product availability may change without notice. If an item becomes unavailable after an order has been placed, we will contact you and provide an appropriate resolution, which may include a refund where applicable.

4. Prices

All product prices are displayed on the website at the time of purchase.

Prices may change from time to time. A price change will not affect an order that has already been accepted and confirmed.

Where applicable, delivery charges, taxes, or other additional costs will be displayed during checkout before you complete your purchase.

We take reasonable steps to ensure pricing information is accurate. If a clear pricing error occurs, we may contact you before fulfilling the order.

5. Placing an Order

When you place an order through our website, you are making an offer to purchase the selected products.

After submitting your order, you should receive an order confirmation acknowledging that we have received your request.

An order confirmation does not necessarily mean that the order has been accepted. We may need to review payment, stock availability, or order information before accepting the order.

Once your order has been accepted, we will begin processing it for dispatch.

6. Order Cancellation

You may have legal rights to cancel an order depending on the circumstances and applicable UK consumer law.

Where cancellation is permitted before dispatch, please contact us as soon as possible using the contact details provided below.

If an order has already been dispatched, you may need to follow our Returns & Exchanges Policy.

Nothing in these Terms limits any cancellation rights that cannot legally be excluded.

7. Payment

We accept the payment methods displayed at checkout.

Payment must be successfully authorised before an order can be processed.

For security purposes, certain transactions may require additional authentication or verification through your payment provider or card issuer.

We do not ask customers to provide complete payment card details by email.

Further information is available in our Secure Payment / Payment Policy.

8. Shipping and Delivery

We will process and dispatch orders according to the shipping option selected during checkout and our Shipping Policy.

Delivery estimates are provided as guidance and may be affected by circumstances outside our reasonable control, including carrier delays, severe weather, customs procedures, or other unforeseen events.

You are responsible for providing accurate delivery information when placing an order.

If you believe your order has been delayed or lost, please contact us so that we can assist with the relevant delivery investigation.

9. Returns and Exchanges

We want you to be satisfied with your purchase.

Returns and exchanges are subject to the conditions and procedures set out in our Returns & Exchanges Policy.

Products returned to us should generally be unused, unworn, and in their original condition with applicable tags and packaging, subject to your statutory consumer rights.

Nothing in our returns policy affects rights you may have under applicable UK consumer protection legislation.

10. Faulty or Incorrect Products

If you receive an item that is faulty, damaged, or materially different from what you ordered, please contact us as soon as reasonably possible.

Please provide your order number and, where appropriate, photographs or other information that can help us assess the issue.

Depending on the circumstances and applicable law, we may offer a replacement, repair, refund, or another appropriate remedy.

11. Intellectual Property

Unless otherwise stated, all content appearing on this website, including:

• Product photographs

• Images

• Logos

• Graphics

• Text

• Product descriptions

• Website design

• Page layouts

• Branding

is owned by or licensed to JOSHUA EDIT LTD and is protected by applicable intellectual property laws.

You may view and use website content for your personal, non-commercial shopping purposes.

You may not reproduce, modify, distribute, publish, or commercially exploit our content without prior written permission.

12. Third-Party Services and Links

Our website may use third-party services to support functions such as payment processing, delivery, analytics, security, or other website features.

We may also provide links to third-party websites for convenience.

We are not responsible for the content, availability, security, or privacy practices of independent third-party websites.

Your use of third-party services may also be subject to their own terms and policies.

13. Website Availability

We aim to keep our website available and operating properly, but we cannot guarantee that it will always be uninterrupted, error-free, or available at all times.

We may temporarily suspend or modify parts of the website for maintenance, security updates, improvements, or other operational reasons.

14. Limitation of Liability

To the extent permitted by law, we are not responsible for losses that could not reasonably have been anticipated at the time the contract was formed or for circumstances outside our reasonable control.

Nothing in these Terms excludes or limits liability where doing so would be unlawful, including liability for fraud, fraudulent misrepresentation, or rights that consumers are legally entitled to retain.

15. Events Beyond Our Reasonable Control

We will not be responsible for delays or failures caused by circumstances beyond our reasonable control.

These may include natural disasters, severe weather, strikes, transportation disruption, internet or telecommunications failures, government actions, public emergencies, or other events that could not reasonably have been prevented.

Where appropriate, we will take reasonable steps to minimise the impact on customers.

16. Privacy

We process personal information in accordance with our Privacy Policy.

Information collected during an order may be used to process payments, fulfil and deliver orders, provide customer support, prevent fraud, and meet applicable legal obligations.

17. Changes to These Terms

We may update these Terms from time to time to reflect changes in our services, business practices, legal requirements, or website functionality.

The latest version will be published on this page with its effective date.

Your continued use of the website after an updated version is published means that the updated Terms will apply to future use of the website and orders placed thereafter, where legally applicable.

18. Governing Law

These Terms are governed by the laws applicable in the United Kingdom.

If you are a consumer, you may also have mandatory rights and protections under the laws of the country in which you live. Nothing in these Terms is intended to remove or restrict rights that cannot legally be excluded.

19. Contact Us

If you have any questions about these Terms, an order, payment, delivery, or our products, please contact us:

JOSHUA EDIT LTD
146 Ribbleton Avenue
Ribbleton, Preston
Lancashire, United Kingdom
PR2 6BY

Email: payment@joshuaedit.com
Phone: +44 7462026485
Website: joshuaedit.com

We aim to provide clear information and responsive assistance to help ensure a straightforward shopping experience.