Contact Us

Effective Date: August 27, 2026

We’re Here to Help

At JOSHUA EDIT LTD, we want every part of your shopping experience to be simple and straightforward.

Whether you have a question about a product, need help with an order, want to check delivery information, or need assistance with a return or exchange, our customer support team is available to help.

Customer Support

For assistance with your order or any other enquiry, please contact us using the details below.

Email: payment@joshuaedit.com
Phone: +44 7462026485

We recommend including your order number when contacting us about an existing purchase so that we can locate your order and provide assistance more efficiently.

What Can We Help With?

Our customer support team can assist with:

• Product information

• Size and fit questions

• Order status

• Payment enquiries

• Delivery and tracking

• Returns and exchanges

• Refund enquiries

• Damaged or incorrect items

• General website enquiries

Business Address

JOSHUA EDIT LTD
146 Ribbleton Avenue
Ribbleton, Preston
Lancashire
United Kingdom
PR2 6BY

Response Times

We aim to respond to customer enquiries as promptly as reasonably possible.

Response times may vary depending on enquiry volume, weekends, public holidays, and the complexity of the request. For order-related enquiries, providing your order number and relevant details can help us resolve your request more quickly.

Order Assistance

If you are contacting us about a specific order, please include:

• Order number

• Name used when placing the order

• Email address associated with the order

• A brief description of your enquiry

For payment security, please do not send your full card number, CVV/security code, account password, or other sensitive payment credentials by email.

Stay Connected

For product information, new collections, and the latest updates from JOSHUA EDIT, please visit our website:

joshuaedit.com

We appreciate every customer who chooses JOSHUA EDIT and are committed to providing clear information and helpful support throughout your shopping experience.