Privacy Policy

Effective Date: August 27, 2026

At JOSHUA EDIT LTD, we respect your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect information when you visit joshuaedit.com, place an order, or contact us.

This policy is intended to provide clear information about our privacy practices and your rights under applicable UK data protection laws.

1. Who We Are

JOSHUA EDIT LTD
146 Ribbleton Avenue
Ribbleton, Preston
Lancashire, United Kingdom
PR2 6BY

Email: payment@joshuaedit.com
Phone: +44 7462026485
Website: joshuaedit.com

For the purposes of applicable data protection legislation, JOSHUA EDIT LTD is responsible for the personal information processed through our website and services.

2. Information We May Collect

Depending on how you interact with our website, we may collect the following information:

Information You Provide

When you place an order, create an account, contact us, or otherwise interact with our services, you may provide:

• Full name

• Billing and delivery address

• Email address

• Telephone number

• Order details

• Customer service communications

• Information you provide when requesting a return or exchange

Payment Information

Payments may be processed through secure third-party payment providers.

We generally do not need to store your complete payment card number or card security code ourselves. Payment information may be collected and processed directly by the applicable payment provider in accordance with its own privacy and security practices.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, such as:

• IP address

• Browser type

• Device type

• Operating system

• Pages viewed

• Referring website

• Approximate location derived from technical information

• Website interaction information

• Date and time of visits

This information helps us maintain website security, understand how visitors use our website, and improve our services.

3. How We Use Your Information

We may use personal information to:

• Process and fulfil orders

• Arrange delivery

• Process payments

• Provide customer support

• Handle returns, refunds, and exchanges

• Communicate with you about your order

• Verify transactions and help prevent fraud

• Maintain and improve our website

• Monitor website performance and security

• Respond to enquiries

• Meet legal and regulatory obligations

• Maintain appropriate business and transaction records

We will only use personal information where we have an appropriate legal basis for doing so.

4. Legal Bases for Processing

Depending on the circumstances, we may process your information because:

• It is necessary to perform a contract with you, such as processing and delivering an order.

• It is necessary for us to comply with a legal obligation.

• It is necessary for our legitimate business interests, such as fraud prevention, website security, customer service, and improving our services.

• You have provided consent where consent is required, such as for certain marketing communications or non-essential cookies.

Where we rely on consent, you may withdraw that consent at any time.

5. Order and Transaction Information

When you purchase products from us, we retain information necessary to administer your order and maintain appropriate business records.

This may include your name, contact details, delivery information, purchased products, transaction information, and communications relating to your order.

We may retain this information for as long as reasonably necessary for customer service, accounting, legal, tax, fraud prevention, and other legitimate business purposes.

6. Sharing Personal Information

We may share relevant information with trusted service providers where necessary to operate our business.

These may include:

• Payment processors

• Delivery and courier providers

• E-commerce and website service providers

• Website hosting providers

• Fraud prevention and security providers

• Customer service providers

• Professional advisers

• Government authorities or regulators where legally required

We only provide information that is reasonably necessary for the relevant service or legal purpose.

We do not sell your personal information to third parties.

7. Payment Security

Payment transactions are handled using appropriate security measures and, where applicable, established third-party payment processors.

Sensitive payment information is transmitted through secure connections where supported.

We do not ask customers to send complete payment card information or card security codes by email.

For more information about payment security, please see our Secure Payment or Payment Policy.

8. Cookies and Similar Technologies

Our website may use cookies and similar technologies to provide essential website functionality and improve your shopping experience.

Cookies may be used to:

• Keep products in your shopping cart

• Remember certain preferences

• Support website functionality

• Understand website traffic and usage

• Improve website performance

• Support relevant marketing activities where permitted

Where required by law, we will request your consent before using non-essential cookies.

You can manage or disable cookies through your browser settings. Some website features may not function correctly if essential cookies are disabled.

Please refer to our Cookie Policy for additional information.

9. Marketing Communications

Where permitted by law and where you have provided the necessary consent, we may send information about products, promotions, collections, or other updates that may be relevant to you.

You can unsubscribe from marketing emails at any time by using the unsubscribe option included in the communication.

You may also contact us directly to request that marketing communications stop.

10. Data Retention

We do not retain personal information for longer than reasonably necessary for the purposes for which it was collected.

Different types of information may be retained for different periods depending on:

• The purpose for which the information was collected

• Legal and regulatory requirements

• Accounting and tax obligations

• Fraud prevention requirements

• The resolution of disputes

• Our legitimate business needs

When information is no longer required, we will take reasonable steps to securely delete or anonymise it.

11. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, accidental loss, misuse, alteration, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

We encourage customers to use secure devices and networks and to avoid sharing account or payment information with others.

12. International Data Transfers

Some of our service providers may process information outside the United Kingdom.

Where personal information is transferred internationally, we will take appropriate steps to ensure that the transfer is carried out in accordance with applicable data protection requirements and that appropriate safeguards are in place where required.

13. Your Privacy Rights

Depending on your circumstances and applicable law, you may have rights including:

• The right to request access to personal information we hold about you.

• The right to request correction of inaccurate or incomplete information.

• The right to request deletion of personal information in certain circumstances.

• The right to request restriction of processing in certain circumstances.

• The right to object to certain processing.

• The right to withdraw consent where processing is based on consent.

• The right to request certain personal information in a portable format where applicable.

Some rights are subject to legal exceptions or conditions.

To exercise a privacy right, please contact us using the details below.

14. Children’s Privacy

Our website is intended for general consumers and is not specifically directed toward children.

We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us inappropriately, please contact us so that we can review the matter and take appropriate action.

15. Third-Party Websites

Our website may contain links to third-party websites or services.

This Privacy Policy does not apply to websites operated independently by third parties.

We recommend reviewing the privacy policy of any third-party website before providing personal information.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, legal requirements, or data protection practices.

Any updated version will be published on this page with a revised effective date.

We encourage you to review this page periodically to remain informed about how we handle personal information.

17. Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about how your information is handled, please contact us:

JOSHUA EDIT LTD
146 Ribbleton Avenue
Ribbleton, Preston
Lancashire, United Kingdom
PR2 6BY

Email: payment@joshuaedit.com
Phone: +44 7462026485
Website: joshuaedit.com

We will review privacy enquiries and respond within the timeframe required by applicable law.